Essential job functions:
Investigate and respond to reported security incidents including documenting case status within Service Now and reporting findings to customers and management
Work with security tools and senior CyberDefense investigators to identify suspicious activity and security notifications including SIEM alerts, system reports, security tool alerts, etc.
Support, monitor, and maintain, upgrade and improve Secure-24 and customer security systems
Continuously evaluate security infrastructure to identify performance and security improvements
Supports development of technical standards and application uses
Resolves problems and offers technical assistance to customers
Basic knowledge of TCP/IP networking.
Must have working experience and knowledge in any SIEM tool.
Good to have Working Experience in any Application Firewall/IPS/VA tool.
Experience with system administration and security on Windows and/or Linux systems (LDAP, Active Directory, policies, account management, sudo rules, patching, etc.)
Knowledge of and experience with any security tools including malware/spyware removal tools, network scanning and analysis (e.g. Nmap, Nessus, Wireshark), IDS/IPS (e.g. Snort), forensic tools and techniques (e.g. Volatility, The Sleuth Kit (TSK), drive/data recovery), hacking, exploitation, and penetration tools (e.g. Kali Linux, Metasploit)
Knowledge of and experience with any scripting or development tools (e.g. PowerShell, Perl, Python, Bash shell)
Knowledge of and experience with databases (writing queries, analyzing data, developing reports, etc.)
Knowledge of common malware operating practices and remediation techniques and tools
Good organizational, project management, and time management skills
Team player, able to contribute to project teams when required and also work independently
Ability to effectively interact with other IT Services professionals and communicate clearly with native and non-native English speakers throughout the world
Salary: INR 3,75,000 – 8,75,000 P.A
Industry: IT-Software / Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical Support Manager
Role: Technical Support Manager
IPS SIEM Linux NMAP Perl Bash System Administration Malware TCP / IP Windows LDAP Development tool
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Secure-24 is a premier provider of managed IT operations, hosting and cloud services, providing highly available environments and expert management and support for your business critical applications. Performance, security and high availability are paramount to the fulfillment of our business model. Our passion for excellence and customer success means that whether we host SAP R 3 applications, perform data replication, or help customers maintain compliance with Sarbanes Oxley, HIPAA or FISMA, we will work with them personally to make sure those processes operate seamlessly. Secure-24 takes advantage of our world class data centers in Michigan, Nevada and Arizona to provide secure, high availability, failover-capable environments for our solutions. Our business model allows us to take advantage of economies of scale in providing premier, fully managed hosting solutions, at a minimal cost. Secure-24 is a SAP certified Hosting and Cloud Provider with a broad SAP Basis Competency Center and an Oracle Gold Partner for hosting Oracle Enterprise Performance Management (EPM) solutions such as Oracle E-Business Suite, PeopleSoft, JD Edwards, and Hyperion