Senior Associate, Field Services Engineering,
This role within Ciena is responsible for managing complete customer projects and customer engagements, both small and large-scale. It will require building relationships across many facets of a customers organisation, including Planning, implementation and operations.
A Senior Associate, Field Services Engineering Post Sales Engineering works directly with Ciena PMs/FSE/Systems engineering and Planning/Operation and Projects teams in customer organization to ensure the completion of project life cycle within the described SoW, Essentially priming the Engineering Documentation and Acceptance testing of the solution.
This position is primarily for Managing Packet Roll-outs for Customers in India.
Salary: Not Disclosed by Recruiter
Industry:Semiconductors / Electronics
Functional Area:IT Hardware, Technical Support, Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Employment Type:Permanent Job, Full Time
sales engineering planning engineering acceptance testing testing Field Services Engineering SoW Operation
Desired Candidate Profile
Doctorate:Doctorate Not Required
Ciena India Private Ltd.
Ciena Corporation, the network specialist, expanded its global presence with the launch of a R&D centre located in Gurgaon, India. The 95,000 square foot facility is Ciena’s first core research and development centre outside of North America, and is expected to employ more than 300 product development engineers within the next three years.
Ciena’s Gurgaon R&D Centre will focus on technologies such as Storage Extension and Optical Transport, including ultra long-haul, long-haul, regional and metropolitan applications, as well as Multiservice Switching, Broadband Access and Network Management. The Gurgaon Centre will supplement and work collaboratively with Ciena’s existing research and development organization in North America.