Support Analyst – Redcentric Solutions Private Limited – Hyderabad

support-analyst-jobs-in-hyderabad

Job Description

NOC alerts monitoring and escalation to respective teams
Backups Monitoring and Reporting
Generate weekly/monthly availability and capacity reports
Provide Mailbox management for Service Desk.
Salary:INR 1,25,000 – 3,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role: Associate/Senior Associate -(Technical)

Keyskills

NOC Engineer backups monitoring Networking CCNA

Desired Candidate Profile

Excellent communication skills *
Knowledge on Server Technologies
Knowledge on Network Technologies
Prior IT experience.
Preferably Graduation in Computer Science/Engineering
Ability to grasp concepts quickly.

Call us on 040 4112 7702/04/05 for any enquiry between 2:30 PM – 10:30 PM (Monday – Friday)

Company Profile:

Redcentric Solutions Private Limited
Redcentric Solutions is an offshore support centre of Redcentric plc UK (www.redcentricplc.com).

Redcentric is a leading managed services provider delivering innovative technology to businesses to improve productivity and efficiency in the UK. The foundation of Redcentric’s continued success is its staff, and therefore we recruit and develop people who want to progress within our fast-moving environment

Redcentric owns and operates five world class secure data centres with an estate in excess of 1200 racks, in addition to significant national MPLS network assets over which critical IT data and voice services are delivered. Redcentric also operates its own fibre Metropolitan Area Networks. This infrastructure collectively provides coverage to over 99% of the UK.
Key facts:
* Founded 1997
* AIM-listed 2013
* Financially stable
* Over 2,000 customers
* 7 locations across the UK, and international
* A significant ISP with a core MPLS network
* Data centres across the UK
* Dual 24/7 network operations centres