We are looking for Technical Support Engineers with minimum 6 months of experience in related field for Gurgaon Location. It’s a B2B profile ( 60% Voice ) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries in Active Directory.
1) Excellent communication skills
2) 24*7 operations and most of the times shift will be in EST hours
3) Technical bent of mind to isolate a problem quickly
4) Basic troubleshooting of desktop/laptop and gadgets
5) Email configuration
1) Customer service approach
2) Candidate should be comfortable with US shifts timings, tech Support (Semi- Tech) voice process.
3) B. Tech/ BCA freshers with excellent communication are also eligible to apply.
For further queries please call @ 8130435185
Salary: INR 2,00,000 – 3,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Technical Support Voice Process Customer Service Calling Communication Skill sActive Directory Secondary Skills Primary Skills
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Incedo Inc (formerly a part of the $4Bn Indiabulls Group) is a technology solutions and services provider headquartered in the Bay Area, USA with workforce across North America, South Africa and India (Gurgaon, Bangalore). We specialize in Data & Analytics and Product Engineering Services, with deep expertise in Financial Services, Life Science and Communication Engineering. Our key focus is on Emerging Technologies and Innovation. Our end-to-end capabilities span across Application Services, Infrastructure and Operations. We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo Inc. offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards.