Technical Support Engineer – Indiabulls Technology Solutions Limited – Gurgaon

technical-support-engineer-jobs-in-gurgaon

Job Description

We are looking for Technical Support Engineers with minimum 6 months of experience in related field for Gurgaon Location. It’s a B2B profile ( 60% Voice ) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries in Active Directory.

Primary Skills-

1) Excellent communication skills
2) 24*7 operations and most of the times shift will be in EST hours
3) Technical bent of mind to isolate a problem quickly
4) Basic troubleshooting of desktop/laptop and gadgets
5) Email configuration

Secondary Skills-

1) Customer service approach
2) Candidate should be comfortable with US shifts timings, tech Support (Semi- Tech) voice process.
3) B. Tech/ BCA freshers with excellent communication are also eligible to apply.

For further queries please call @ 8130435185
Salary: INR 2,00,000 – 3,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)

Keyskills:

Technical Support Voice Process Customer Service Calling Communication Skill sActive Directory Secondary Skills Primary Skills

Desired Profile

Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile

Incedo Inc (formerly a part of the $4Bn Indiabulls Group) is a technology solutions and services provider headquartered in the Bay Area, USA with workforce across North America, South Africa and India (Gurgaon, Bangalore). We specialize in Data & Analytics and Product Engineering Services, with deep expertise in Financial Services, Life Science and Communication Engineering. Our key focus is on Emerging Technologies and Innovation. Our end-to-end capabilities span across Application Services, Infrastructure and Operations. We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo Inc. offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards.