Technical Support Engineer – L2 – Valtech India Systems Private Ltd – Bangalore

Technical Support Engineer - L2 Jobs in Bangalore

Job Description

Essential skills:
Java/J2EE/J2SE Basics, OOP concepts and Software Engineering best practices
Mid level knowledge on Linux commands . Should be able to work with console.
Should be well versed with web application and basic knowledge on ecommerce
Version control using Subversion and/or Git
Basic knowledge on MySql database
Tomcat server settings and should have adequate knowledge to find the anomalities of application deployed in tomcat
Basic knowledge on Docker,Jenkins,nGinX
Should have knowledge on ticketing system (Jira / Remedy is preferred)
Knowledge on any java based application monitoring tool
Knowledge on any tool which monitors the resource of production eco system
Basic understanding of Load balancer
Basic knowledge on Agile
Desirable skills:
Spring Core / Spring MVC, Hybris
SOAP web services, HTML,HTML5, CSS, CSS3, JavaScript
Worked on any other CMS / ecommerce platform
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Permanent Job, Full Time

Keyskills:

ticketing system ticketing tool technical support l2 support Docker Jenkins Load Balancer Linux Apache Level 2 GIT Commerce CMS Hybris Demandware ATG eCommerce e – Commerce WCS Websphere Commerce Majento Hippo Liferay Magnolia Java J2ee

Desired Candidate Profile

Job responsibilities:
1-4 years of relevant industry experience in supporting java based eCommerce projects.
Should be able to work in shifts (24*7 support)
L2 Technical support
Should have very good oral and written communication skills
Resource Monitoring of production environment ( hardware resource and associated software health monitoring)
Log file Analysis
Tomcat administration : Change the settings, restart
Should be able to work on Linux based environment
Develop work around for the reported issue

Company Profile

Valtech India Systems Private Ltd
Valtech is a global digital agency where experiences are engineered. We are revolutionizing how our clients connect with their consumers, closing the experience gap and orchestrating omni-channel customer journeys. We are innovators, design thinkers, marketers, creatives and developers spanning 5 continents with offices in 16 countries (France, USA, UK, Canada, China, Germany, Netherlands, Sweden, Switzerland, Denmark, India, Australia, Singapore, Argentina, Brazil, Ukraine).
While our expertise is in technology, marketing and experience design, our passion is in addressing transformational business challenges for our clients. With a strong belief that differentiation comes from orchestrating seamless experiences around the customer, we close this gap by redesigning the customer journey and implementing the right, fully connected solution.
With a renowned commitment to innovation and agility, Valtech creates unprecedented success for our Global 500 clients while optimizing time-to-market and return on investment. For more information, visit www.valtech.com. Valtech. Where Experiences are Engineered