Urgent Opening for Global NOC , NTT Comm Group – Virtela India Pvt. Ltd – Mumbai


Job Description

We are having an urgent opening for below positions in NOC Team (Global Network Operation) * Engineer – Network Operation * Senior Engineer – Network Operation * Lead Engineer – Network Operation “ONLY SHORTLISTED PROFILES WITH BE NOTIFIED ABOUT THE INTERVIEW TIMINGS “Job Location – Mumbai (Western Line, Goregaon East) 24 * 7 Shift – Monthly Rotational shifts (Including – Morning, Afternoon and Night) International Exposure – Must have Experience working with Global Customers Technical Skills (Mandatory *) * Should have hands on Exp / Knowledge on MPLS: * Should have hands on Exp / Knowledge on QoS: * Should have hands on Exp / Knowledge on circuit troubleshooting (T1 / E1, T3 / E3, and Ethernet): * Should have hands on Exp / Knowledge on Routing (BGP, OSP, EIGRP, and RIP): * Should have hands on Exp / Knowledge on Switching (VLAN, Trunking, Dot1x, various flavors of STP): * Should have hands on Exp / Knowledge on IPsec, VPNs, GRE and NAT / PAT: * Should have hands on Exp / Knowledge on Enterprise LAN / WAN environment: * Should have hands on Exp / Knowledge on Cisco / Juniper Platform Network solutions: * (Experience / Knowledge on Alcatel Devices – added advantage)
Salary: Not Disclosed by Recruiter
Industry:Telecom/ISP /
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician



Desired Candidate Profile

UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization
Doctorate:Any Doctorate – Any Specialization
Job Responsibilities This team provides 24×7 support to its Global customer base. Remote management and monitoring of Network Operations 24*7 NOC support to Large Global clients that have a distributed LAN , WAN setup Level 2 and Level 3 support for Incident Management / ticket resolution Creation of MOP / SOP and planning Change management process Performance tuning of network devices and creation of SOP Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution Planning and Perform upgrade of network and security devices Work with Hardware / Software Vendors to resolve problems Train and Mentor juniors Act as an SME SPOC for certain Network products Provide technical inputs for weekly / monthly customer service review reports

Company Profile:

Virtela India Pvt. Ltd.
Virtela, an NTT Communications company.

Virtela is the world’s largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services – including managed networks, security, application acceleration, mobile device management and IT infrastructure management to the fastest growing companies around the world, such as Kraft, Honeywell, Hanes Brands, Paramount Pictures, Red Hat and IBM.

The company is known for its outstanding service innovations and customer support, which have been recognized by more than 50 awards in the last two years alone.

Virtela offers unparalleled geographic reach to more than 190 countries through its partnership with more than 1,000 service providers. The company is headquartered in Denver, Colorado with globally distributed Network Operations Centers in the U.S., India, and the Philippines.
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